Ketentuan Layanan

🔄 Return Policy

  • Please notify us within 48 hours of receiving the package if any issues arise.
  • Claims submitted after 48 hours cannot be accepted.
  • For damaged or defective items, please provide clear photos via email.

📌 Special Notice for Brazil & Mexico

Shipments to Brazil and Mexico require the customer to handle all customs clearance procedures. For these two countries, returns and refunds are not accepted.

📬 Support & Contact

Frank Li
Mobile / WhatsApp: +852 9017 8448
Email: info@caelimed.com

Panshtech (Hong Kong) Limited
Unit B, 7/F, Kaifa Building,, 204-210 Winglok Street, Sheung Wan, Hong Kong Island Hong Kong SAR

We typically respond within 24 hours.