Kebijakan pengembalian uang
🔄 Return Policy
- Please notify us within 48 hours of receiving the package if any issues arise.
- Claims submitted after 48 hours cannot be accepted.
- For damaged or defective items, please provide clear photos via email.
🛃 Customs Policy
- Customs duties and import taxes are paid by the buyer.
- These charges are not included in the item price or shipping cost.
- Chinese merchants are legally prohibited from undervaluing merchandise or marking parcels as “gifts.”
📌 Special Notice for Brazil & Mexico
Shipments to Brazil and Mexico require the customer to handle all customs clearance procedures. For these two countries, returns and refunds are not accepted.
📬 Support & Contact
Frank Li
Mobile / WhatsApp: +852 9017 8448
Email: info@caelimed.com
Panshtech (Hong Kong) Limited
Unit B, 7/F, Kaifa Building,, 204-210 Winglok Street, Sheung Wan, Hong Kong Island Hong Kong SAR
We typically respond within 24 hours.
Mobile / WhatsApp: +852 9017 8448
Email: info@caelimed.com
Panshtech (Hong Kong) Limited
Unit B, 7/F, Kaifa Building,, 204-210 Winglok Street, Sheung Wan, Hong Kong Island Hong Kong SAR
We typically respond within 24 hours.